Frequently Asked Questions

Q: What are wrinkle relaxers?

A: Anti-wrinkle injections or wrinkle relaxers work by relaxing the muscle they are injected into. This treatment consists of small injections of neurotoxin into specific muscle groups. It has undergone rigorous safety testing and should only be prescribed by a doctor.

Areas injected with wrinkle relaxers:

• Forehead

• Frown line

• Crow’s feet

• Dimpled chin

• Lip lines (perioral)

• Jawline/masseter

• Gummy smile

• Down turned corners of the mouth

• Platysmal or neck bands

The effects of this treatment will last between 3-4 months and will require re-treatment for maintenance.

There are other medical uses of wrinkle relaxer, one of which is for hyperhidrosis or excess sweating, which Fatima can also perform.

The amount of wrinkle relaxer needed will depend on the area being treated and the client and is measured in Units.

Q: What is percutaneous collagen induction?

A: Percutaneous collagen induction (aka skin needling) is a therapy whereby very fine medical grade needles are passed over the skin to create microchannels which cause the lower levels of the skin to produce collagen and elastin fibres. Remodelling the skin, which is useful in the treatment of ageing, scarring, pigmentation, mild acne. This list is not exhaustive. It also resurfaces the skin and improves skin quality and texture. These microchannels also improve the absorption of products through the skin to penetrate the deeper layers and so bespoke combinations of active cosmeceuticals can be delivered during treatment.

Speak to Dr. Fatima Vindhani for a tailored package. Fatima uses the Dermapen 4, which is the latest revolutionary technology in skin needling.

Q: What are dermal fillers?

A: These are a gel substance that temporary fill areas of volume depletion caused by the ageing process or can be used to augment, contour and enhance facial features. The filler is hydrophilic, which means it attracts water and, therefore, can also be hydrating and works well to improve volume loss.

Filler lasts a varied amount of time dependant on the area being treated and the thickness of the filler. This ranges from 6-18 months. The amount and type of filler used is determined by the area being treated and is individual to each client.

Areas treated with dermal filler:

• Lips

• Cheek

• Nasolabial folds

• Marionette lines

• Chin

• Temples

• Jawline

• Perioral

• Static lines can also be filled with a soft filler.

Q: What are medical grade peels?

A: This is a liquid exfoliant, which lowers the PH of the skin during the treatment process loosening the top layer of skin cells which will then be shed following the treatment process over a period of time. This will be dependant on the strength of peel used, revealing new glowing skin.

Conditions targeted with peels are, but not limited to:

• Ageing

• Sun damage

• Acne

• Scarring

• Pigmentation

• Rosacea

Prior to having a peel it is recommended to prepare the skin with active cosmeceuticals for 2 weeks. Multiple treatments are recommended to achieve the best outcome.

Q: What is PRP/autologous regeneration?

A: Our plasma contains growth factors and platelets which have rejuvenation potential that stimulates tissue regeneration.

This treatment uses the patient’s own blood which is collected from their arm. This undergoes a preparation process to isolate and separate the plasma which contains platelets from the blood cells. The plasma is then injected superficially into the skin. Local anaesthetic is applied to the area treated to create a numbing affect prior to treatment.

A more natural solution to the problem of ageing.

Indications for treatment; ageing and facial rejuvenation, post acne scarring, scars, pigmentation.

Areas that can be treated:

• Full face

• Eye area, dark circles

• Mid face

• Loose skin and necklace lines on neck

• Decollatage

• Back of hands

• Scalp for hair restoration.

Q: What skin care brands do you recommend?

A: We work very closely with Medik8 and have had amazing results with this skin care brand. Contact our practitioners for more tailored advice for your skin.

Q: What should I expect from an acupuncture consultation?

A: The hallmark of acupuncture practice is holistic individualised treatment. At the initial consultation, practitioners will take a case history by interviewing the patient about their current health concerns, past health conditions and a range of related matters, including diet, lifestyle habits, sleeping patterns, appetite, menstrual cycle, stress reactions and food or other sensitivities. To further identify what are known in traditional Chinese medicine practice as ‘patterns of disharmony’ in the body, the practitioner will observe and note other health indicators such as the colour of the face, the condition of the tongue, the sound of the voice and the characteristics of the radial pulse of the wrist.

Your doctor will discuss your treatment options with you before proceeding with the examination and treatment.

Q: What is facial acupuncture?

A: This is a therapy whereby, very thin needles the size of a hair are placed on the skin in strategic positions to aid reduction in fine lines. This is not a painful process and can even be very relaxing.

Q: What is facial cupping?

A: Facial cupping is an age old therapy that uses light suction provide by cups to massage the face. The primary goal of this treatment is to improve circulation in the face and move lymph, reducing puffiness and improving nutrient supply to the skin. Leaving your skin brighter and healthier. This is a very gentle technique.

Q: ARE VITAMIN INFUSIONS SAFE?

A: Each of our clients will receive a consultation with a doctor to ensure suitability for the infusion. Our infusions are administered by a registered nurse and monitored throughout the whole process. Our vitamins are manufactured in an Australian laboratory which is subject to rigorous audit and is TGA approved.

Articles assessing safety of IV vitamin C:

• Annals of Internal Medicine

• PLOS ONE

Q: how does it work?

A: IV vitamins are absorbed 100% into the cells, whereas, oral supplementation has to travel through the digestive system which only allows 20-30% of vitamins to be absorbed into the cells.

Q: Will I see an immediate result?

A: Everyone is different and results will vary person to person. Most clients report a positive improvement after the infusion or within 24 hours of having the infusion.

Q: Can I have multiple treatments on the same day?

A: We pride ourselves in our consultations and work out a treatment plan with you that is specific and bespoke to you as an individual. This may mean multiple treatments and modalities. Your specific practitioner will discuss this with you at your initial consultation.

Q: Will there be any downtime?

A: Certain treatments will have minimal or now downtime whereas others may have some downtime. Your practitioner will always advise of this prior to your treatment.

Q: What if I can’t make it to an appointment?

A: When making a booking for therapies a $50 deposit must be paid, which is then deducted off your treatment value when you attend for your appointment. While we understand that sometimes life can be unpredictable, we ask you to give us at least 24 hours notice when cancelling appointments. You may incur a late cancellation fee of $50 if an appointment is cancelled less than 24 hours before the appointment.

Q: You don’t have a clinic yet, where can we book your services?

A: We are working hard towards creating that wonderful space for you and your beauty needs. In the meantime you can find us here.

Q: What if I am undecided about treatment?

A: We are happy to discuss your treatment options and give you all the information you need to make an informed decision. We pride ourselves on our transparency.

Q: WHere do you ship?

A: We only ship Australia wide.

Q: What is your Shipping and delivery policy?

A: We aim to dispatch orders received before 1pm AWST during regular business hours on the next business day.

Orders received after 1pm AWST, on weekends or public holidays will be dispatched within 48 hours from the next business day.

During busy sale periods there may be a delay in dispatching your order due to an increase in order volumes.

Q: What are your shipping prices and delivery time-frames?

A: Please note that the delivery time-frames outlined below are indicative based on Australia Post guidelines and begin after your order has been dispatched.

• $10.95 regular post for all orders, delivery within approximately 3-7 business days from dispatch.

• $14.95 express post, delivery within approximately 1-2 business days from dispatch.

Q: What is your returns policy?

A: We always recommend a prior consult with our professional medical team before selecting any product so please choose the products carefully. This can be done via email: hello@drfatimavindhani.com.au. Refunds are not offered for a change of mind or if you have made a wrong selection.

You can choose between a refund, exchange or credit if goods delivered are faulty, within 14 days of purchase. This must include proof of purchase.

In the case of a medically diagnosed reaction, proof of reaction must be notified by a letter from your doctor to hello@drfatimavindhani.com.au.