Terms & Conditions
Disclaimer
Welcome to The Modern Dr website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.
The information contained in this website is for general information purposes only and is provided by The Modern Dr. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of The Modern Dr. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, The Modern Dr takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
COPYRIGHT NOTICE
This website and its contents are the copyright of Fatima Vindhani (ABN 96 258 730 041) trading as Dr Fatima Vindhani and/or The Modern Dr – © 2020. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.
Terms and conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to the The Modern Dr website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern The Modern Dr’s relationship with you in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to The Modern Dr and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
Our online shop
Shipping & Delivery
We aim to dispatch orders received before 1pm AWST during regular business hours on the next business day. Orders received after 1pm AWST, on weekends or public holidays will be dispatched within 48 hours from the next business day. During busy sale periods there may be a delay in dispatching your order due to an increase in order volumes.
Pricing & Timeframes
$10.95 AUD flat rate delivery fee for all orders under $150.00 AUD.
Free delivery for all orders over $150.00 AUD.
Delivery within approximately 3-7 business days from dispatch.
Please note that the delivery time-frames outlined above are indicative based on Sendle guidelines and begin after your order has been dispatched.
We only ship Australia wide.
Returns Policy
We always recommend a prior consult with our professional medical team before selecting any product so please choose the products carefully. This can be done via email: hello@drfatimavindhani.com.au Refunds are not offered for a change of mind or if you have made a wrong selection. You can choose between a refund, exchange or credit if goods delivered are faulty, within 14 days of purchase. This must include proof of purchase. In the case of a medically diagnosed reaction, proof of reaction must be notified by a letter from your doctor to hello@drfatimavindhani.com.au
PRODUCT AVAILABILITY
Our products are subject to availability on a daily basis. In some rare instances we may be out of stock of a product you wish to buy. If this instance occurs we will notify you via email and we are happy to try and reorder the item as quickly as possible.
Contacting us
If you have any questions about these terms and conditions we will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.
You can contact us as follows:
Name: Fatima Vindhani
Email: hello@drfatimavindhani.com.au
Changes to our terms and conditions
We may change these terms and conditions from time to time. Any updated versions of this terms and conditions policy will be posted on our website and will be effective from the date of posting.
Terms and Conditions last updated on April 2020.